1. Introduction
☑ Welcome to Sei Travels. These Terms and Conditions govern your use of our website and services. By accessing our website and booking with us, you agree to comply with these terms. If you do not agree, please do not use our services.
2. Booking and Payment
☑ All bookings must be made through our website or authorized channels.☑ A deposit or full payment may be required at the time of booking, depending on the service.
☑ Payment methods accepted include credit/debit cards, bank transfers, and other available payment gateways.
☑ Failure to complete payments within the specified timeframe may result in booking cancellation.
3. Pricing and Inclusions
☑ Prices listed on our website are in USD ($) and are subject to change without prior notice.☑ Prices include only the services specified in the booking confirmation.
☑ Additional costs such as personal expenses, optional activities, and extra services are not included.
4. Cancellation and Refunds
☑ Cancellations must be made in writing and will be subject to our Refund Policy.☑ Refunds will be processed based on the time of cancellation and applicable charges.
☑ No-shows or last-minute cancellations may not be eligible for refunds.
5. Travel Documents and Requirements
☑ It is the responsibility of travelers to obtain necessary visas, passports, and travel insurance.We are not responsible for any travel disruptions due to incomplete documentation.
6. Limitation of Liability
☑ We act as an intermediary between travelers and third-party service providers (e.g., hotels, transport providers, tour guides) and are not liable for any service failures, injuries, losses, or damages arising from third-party services.
☑ Travelers are responsible for their own personal belongings during the trip.
7. Force Majeure
☑ We shall not be held liable for cancellations, delays, or modifications due to unforeseen circumstances, including but not limited to natural disasters, political unrest, pandemics, or government restrictions.
8. User Conduct
☑ Users must provide accurate information when making bookings.
☑ Misuse of our website, including fraudulent transactions, may result in account termination and legal action.
9. Changes to Terms and Conditions
☑ We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting on our website.
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